Got a voucher?
On the Home Page click “Got a Voucher”, enter your code and password and hit submit.If you don't see the confirmation screen, and you've double checked the code and password then give us a call on 01603 281800 or e-mail email@example.com.
Your voucher has a minimum spend. You'll find it printed on your voucher. If, for example, yours is £79.99, then you need at least £79.99 of wine in your basket before your voucher will be deducted.
The case we offer on the confirmation page is always the best deal, but feel free to shop around the website. The case will always be there, right on your Home Page.
Find some delicious wines
To find wines, you have two options:
- Use the search box and type in your favourite grape, country or style of wine to see what we have
- Or click “Browse” to see all our wines, and use the filters at the top to narrow your search
We sell cases of 6 or 12 bottles.
If you're having real trouble, call one of our friendly Wine Advisers on 01603 281800 who will match some wines right to your tastes.
Order your wine
The wine you've got in your basket will be with you the very next working day (keep an eye on the clock above!)
We accept Visa, Mastercard, American Express and Switch/Maestro/Solo cards. You need to make sure your billing address matches the address your bank holds exactly or we won't be able to verify your card.
We can add a gift message and specific delivery instructions to your order. Just add these on the checkout page.
For info on delivery click here.
Cancel your order
If you change your mind, just call us on 01603 281800 as soon as you can.
We have to move pretty quickly to get your wines delivered Next Day, so it isn't always possible to cancel your order before it leaves us.
If we are unable to stop the case, then the best thing to do is for you to refuse to accept the wines when they arrive. Just tell the carrier to return it to us.
As soon as we get it back to our warehouse, we will refund you for the wine, but not for delivery.
Don't like a wine
If you don't like a wine we'll refund you.
If you have more than 5 bottles, we'll come and pick them up and refund you. If you have less than 5, we'll just refund you and you can give the wine away!
Either way, just let us know by e-mailing firstname.lastname@example.org or calling us on 01603 281800.