Have a browse, add a case to your basket and checkout! Or if you're a techno-phobe, give us a ring at 1-800-673-4718 and we'll place the order for you.
We can ship a pack of 6 or a case of 12
$9.99 mainland delivery, and it's included in the price for purchases over $100.
Some remote zip codes are a little farther out and they'll be charged 15.99 for shipping--and then Hawaii and Alaska are really far out so they're used to the fact that paying a lot for shipping is the cost of living in wild serenity.
Deliveries are on Monday - Friday during regular working hours.
Most deliveries will take 3-5 business days, generally... Except for AZ, MA and NJ. If you live in one of those states, it could take up to 7-14 business days due to your state laws.
We can ship to: AK, AZ, CA, CO, CT, DC, FL, HI, IA, ID, IL, KS, LA, MA, ME, MI, MN, MO, NE, NV, NH, NY, NJ, NM, NC, ND, OH, OR, TN, TX, VT, VA, WA, WI, WV, WY
Within a couple months, we'll be able to ship to: GA, SC
We cannot ship to PO Boxes, APO, AFB or FPO addresses. For some zanier addresses, we'll only accept them with a telephone number.
We love shipping to business addresses. Since deliveries are M-F and require a signature, work places tend to be a great way of guaranteeing delivery.
We work with several reliable carriers, depending on the shipping service level you've chosen and where you're located. We have multiple warehouses that specialize in getting the wine to you as quickly as possible so you'll receive a timely delivery from a dependable carrier.
The shipper will attempt to deliver three times and then they turn into a pumpkin. Ok, not really. But almost. Some states will actually destroy your parcel if you don't call us up and let us know as soon as this happens. So please call in at 1-800-673-4718 and we can figure out a better time and place to ship the wine.
Yes, but make sure the person is 21 and that they'll sign to receive it. We can also include gift messages. And a big shiny sticker on top of the parcel so they know a friend got it for them.
During checkout, we'll verify that we can legally ship the wine to the address you're sending it to. If there are any problems, we'll let you know before we charge you.
No, sorry. You need to sign to accept the parcel.
If you want to cancel your order for any reason give us a ring at 1-800-673-4718 as soon as possible and we'll cancel it for you and give you your money back.
N.B. Because we deliver very promptly and many states have specific laws about the transfer and shipment of wine, it isn't always possible to cancel the delivery. That warehouse team moves as fast as lightning! But you can refuse to accept the wines when they arrive (just tell the delivery person to return the wines to sender). We'll refund your money when the wine arrives back at the warehouse.
If you don't like a wine, or it's corked or damaged, then we'll give you a full refund or a credit to your account (UNLESS you live in AZ, MA, or NJ). Email us at chat@nakedwines.com or call us at 1-800-673-4718 and we'll sort it out for you.
N.B. If you have several bottles of the same wine that you want refunded, please leave them unopened as we'll come and collect them. We'll let you know when you get in touch with us.
We don't hate those states. Those states were mean to us first!
These are states where we have to work through what's called a three tier system. The three tier system complicates delivery logistics and makes it impossible for us to refund the wine
You have a few options...
Still not sure what to go for? Give us a ring at 1-800-673-4718 and ask to speak to one of our friendly Wine Advisors - who will customize a case to match YOUR taste buds.
Redeem your voucher by clicking here. If you have additional questions, there's a whole section of the FAQ specially devoted to your voucher.
Angels invest in our winemakers. You do that by signing up here to put 40 bucks a month into your Angel account where it will wait for you until you're ready to buy some wine with it.
You get remarkable discounts on all the wines the community has financed. You also have access to cool promotional offers like tastings, special events, and sample bottles (to the extent that the crazy US legal system allows us to give you these things). Many of you will also be filled with a warm, fuzzy feeling as you bask in the gratitude of the winemakers (or maybe that's the wine kicking in).
Your money just waits for you until you're ready to spend it. We'll never send you unsolicited wine the way most wine clubs do. And if you ever decide that you want the money back, we can refund you completely.
Basically, our winemakers don't waste money on stuff that you can't taste like marketing or high interest rate loans.
Canceling your Angel status is easy. You can cancel at any time in the My Account tab of the NakedMe section of the website. Or call us at 1-800-673-4718. Either way, we'll cancel your account and refund any unspent contributions you have made.
PLUS, we never send you wine without being asked. This is not one of those dodgy wine "clubs" you can never get out of!
If you're into wine, you probably know that "wine club" has come to refer to a very specific business model where customers pay a certain amount per year and a company (often a winery) sends them regular shipments of wine. We aren't doing that.
Instead, Nakedwines.com customers put money in escrow over the course of the year. And they can come and shop at the site with that money as much or as little as they want. They can assemble cases however they like, only have wines delivered around the holidays or before their birthday or whenever. If you're looking for a company to regularly send you unsolicited wine, we're not it.
But in the more general sense, we are a group of people who really enjoy wine. So if "wine club" just meant a club that likes wine, we'd be that.
Buying direct from wineries is a great way to support already existing winemakers. But you'll pay a lot more without necessarily benefiting the winemaker.
Being an Angel means you're financing new winemakers and creating new projects, and you tend to get much more bang for your buck because of that.
Here's one of our winemakers trying to explain how being a Naked Angel is significantly more beneficial to him than being a member of the wine club:
"It seems strange to people that I prefer Angels over conventional winery sales. Especially since Naked Angels pay less money per bottle than other people who visit my winery and buy direct from me. But even though Angels pay less, I make more. Because I don't have to pay the banks, I don't need a sales team, and I don't need marketing campaigns.
Every visitor who comes to O'Vineyards receives a voucher for their first purchase at Nakedwines.com. The Angels are our future."
--Ryan O'Connell, NakedWines.com winemaker
Naked goes beyond temporary discounts on wine. We actually make production less costly.
The UK version of the website does have timed sales offers, but that's not really the cool part of Nakedwines.com. Lots of companies have used flash sales to create excitement about a product. But very few companies have found ways to fundamentally change the cost of wine.
Flash sales are by definition temporary. On the other hand, the value we're creating with the Angel-Winemaker relationship will last year after year. The way Angels crowd-fund wines means that the winemaker never wastes money on sales or marketing. So quality can go up and prices come down vintage after vintage.
Virtually all the wines on the site are exclusively sold through Naked. If you manage to find similar wines or wines made by the same winemakers or wines made from the same fruit, they will typically be much more expensive.
Because Angels finance these wines and promise to drink them all up, winemakers are able to sell it at the true cost without worries about amortizing an International sales force or a Public Relations Brand Manager that they'd need to get their wine entrenched in conventional distribution channels.
You got us here. Admittedly, we're the investors for this first vintage. We financed all the wines out of pocket. But we worked the same way, paying up front and making sure the winemakers knew not to waste money on sales and marketing. And we are confident that the next vintage will be well-funded by Angels.
Yep, we do! It's an exclusive award for our Angel customers who are key members of the community and deserve every drop of those $1 bottles.
The wine is delicious. We intentionally pick our best sellers because we want to make the reward as good as possible. These wines are regularly sold on the site for 10-20 times as much money and they taste like they're even more expensive than that!
Haha, yes, these are 750 ml bottles of delicious wine. We love how skeptical people are about this offer. This is really a frequently asked question and we're happy to say this is a real offer. One bottle of awesome wine for just one dollar. We'd even give it away at no charge if that were legal, but the government won't let us do that.
It should automatically appear in your shopping basket each month. Just add 11 other bottles to your basket and checkout and you should have a $1 bottle in there.
Unfortunately, you have to order exactly 12 bottles for the offer to work. If you add a 12 bottle case to your basket that's 12+1 and it won't work. :( If you have trouble picking out the wines and getting the order to work, just send us an email at chat@nakedwines.com or call 1-800-673-4718.
We're currently testing different parts of the month to see when the majority of you like to receive your $1 bottle. Keep an eye on your Naked Me page and your mailbox to be sure you don't miss out.
If you signed up after we sent the 1 dollar bottle out, you might not have received the offer. Hang in there! You'll get one this month. :)
Most of the site navigation is pretty self explanatory. For example, you can find mixed cases under the case tab or assemble your own case through the wines tab.
On the NakedMe tab, you'll find a lot of free tools:
If you want to cancel your order for any reason give us a ring on 1-800-673-4718 as soon as possible and we'll cancel it for you and give you your money back.
N.B. Because we deliver very promptly and many states have specific laws about the transfer and shipment of wine, it isn't always possible to cancel the delivery. That warehouse team moves as fast as lightning! But you can refuse to accept the wines when they arrive (just tell the delivery person to return the wines to sender). We'll refund your money when the wine arrives back at the warehouse.
If you don't like a wine, or it's corked or damaged, then we'll give you a full refund (UNLESS you live in AZ, MA, or NJ). Email us at chat@nakedwines.com or call us at 1-800-673-4718 and we'll sort it out for you.
N.B. If you have several bottles of the same wine that you want refunded, please leave them unopened as we'll come and collect them. We'll let you know when you get in touch with us.
We don't hate those states. Those states were mean to us first!
These are states where we have to work through what's called a three tier system. The three tier system complicates delivery logistics and makes it impossible for us to refund the wine
We like to see a lot of chatter on the website.
Unlike any other online wine retailer we know, you can:
We rely on feedback from customers so we can grow and improve - so please don't be shy!
Our winemakers in particular love hearing what you think, so when they're working on new vintages, they know what our customers are looking for!
Here are a few ways you can interact:
N.B. You need to be registered and logged-in to post on the site.
TOP TIP: The BEST place to start is to join our Naked Novices group and introduce yourself!
You can also find us on Facebook and Twitter:
https://www.facebook.com/nakedwinesdotcom
https://twitter.com/nakedwinescom
We want talented winemakers who can make great wine without wasting time or money on marketing. Many of them come to us.
Since we finance everything and sell everything we finance, our winemakers don't have to worry about funding, marketing or sales. Zero risk and more time to concentrate on making great wine tend to be pretty convincing arguments.
Just drop us an email at suppliers@nakedwines.com. We're looking for talented winemakers who have sussed out great opportunities to make wine and need help with the financing and sales. So tell us what you've done that makes you special, what opportunities you've found, and give us an idea of how we can help you.
In the UK, we allow winemakers to pitch their wines directly to consumers through a part of the site called MarketPlace. Feel free to check that out and see how it works. We plan on bringing this to the US one day too.
If you received a voucher from one of our partners, here is some additional information that might help you out.
We know that trying a new wine can be a scary experience. And we need to earn your trust. So we try to make the first case as affordable as possible.
We'll also try to make the choice easy for you by recommending a case of wine. The recommended case has a good panoply of wines that represent the diversity and quality of our range. That said, if you want to build your own case, feel free to do that under the Wines tab of our website.
Note that the voucher you got should say exactly how much money you get off and it will probably have a minimum spend on there too. Like $50 off of a purchase of at least $200. If you build your own case, make sure that you hit the minimum spend amount or you won't be able to claim the voucher.
We cannot honor vouchers in: MA, MO, NC, TX, VT, VA, WV, Honolulu & Maui -- sorry, but your legislators want you to pay more for your wine.
For full voucher Terms & Conditions, please click here.
You gotta pick 12 bottles to use your voucher.
You have a few options to find the right 12
If you're still not sure what to go for, just give us a ring at 1-800-673-4718 and ask to speak to one of our friendly Wine Advisors who will help you make a case that fits your taste buds.
© Nakedwines.com, Inc. 1141 First St., Napa, California, 94559
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