Account Manager

Napa, California

Who we are:

Nakedwines.com is creating a community of wine drinkers and winemakers who are changing the wine world for the better. Our customers support talented, independent winemakers across the USA and the world, in return for access to exclusive hand-crafted wines at amazing prices. Because we fund winemakers upfront, Nakedwines.com can remove a huge chunk of the costs that would usually be passed back to the customer.

Nakedwines.com started in the UK in 2008 and by 2012 Naked Wines launched in the US and later in Australia. The US business recently celebrated our 6th anniversary and we are delivering profits along with significant growth. We have a marketing, operations, finance and customer service team approaching 100 people based in Napa, and a production site in Kenwood.

Come be a part of a culture of fun, hard-working people in a laid-back environment where employees come to work in flip flops and jeans. All of our staff members are very friendly and helpful, so before long you will be coming to work with your friends.

Your purpose

Drive rapid new customer growth by managing existing partnership deals that deploy investment to deliver high quality customers

To nail your job you will:

  • Work with our existing partners to ensure continued flow of customers
  • Analyze campaign data to understand which deals to renew or renegotiate
  • Maintain relationships with the key people within the partner organization
  • Identify additional opportunities within existing partnerships for additional growth
  • Professionally represent the company in face-to-face and video conference meetings
  • Own your sales pipeline end-to-end in Salesforce
  • Attend relevant industry conferences to build network
  • Understand the importance of customer quality and investment payback

How we measuer your performance:

  • Value creation (future LTV of customers recruited)
  • Minimum payback floor of 4x
  • Based on your investment levels and costs of employment

How we reward you:

  • Competitive salary
  • Quarterly commission (un-capped)
  • Annual company share issue
  • Annual company bonus
  • Standard employee benefits (health, holiday, wine etc)

Application