Customer Happiness Team

Napa, California

Wanted: Dependable Seasonal Call Center Pro (napa county)

We are looking for some Dependable Seasonal Call Center Pros.

Are you one of those people who always goes out of their way to help those around you? Do you cringe when you see someone providing poor customer service? If so, then you might be a perfect candidate for the Customer Happiness Team.

Who are we? is a customer-funded online wine retailer. Because we're customer-funded, each of our customers helps to shape the way we do business. They pick the wines we sell, they help support our winemakers, and they get special benefits for doing so. This relationship of mutual trust and benefit between our company and our customers is what we strive to maintain.

At the end of the day, the most important thing about our Customer Happiness Team is not the number of sales they produce; it's how the customer is treated and the way they feel about us when they leave.

Our goal is to provide 5-Star service to each and every customer.

Why come work for us? What is in it for you?

Our motto is: we take care of you, and you take care of our customers. We provide a laid back work environment where employees come to work in flip flops and jeans. We offer competitive pay, paid holidays and a fun work environment. We have a kitchen that we keep stocked with snacks and provide a catered lunch once a week. Plus all of our staff members are very friendly and helpful, so before long you will be coming to work with your friends. We even have a beer bell installed that excuses everyone to the deck for some drinks for special occasions!

Are you who we've been looking for?

If you are 21 years of age or older, hardworking, and organized, with exceptional written and verbal communication skills, and the willingness to go above and beyond the call of duty, then you would be a perfect fit for our Customer Happiness Team. Interest in expanding your personal wine knowledge is a must, but no wine industry experience is required. If you think you are that special person we are looking for, please get in touch with us! Those who do not feel that they could meet these minimum qualifications need not apply.

Hours: 40 hours/week

Salary & Benefits:

$17.50 per hour with a monthly incentive program available

The period is through our busy season. We may be keeping some on through August with a chance to prove yourself and stay on permanently.

To apply, you can click here to submit an online application. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.