If you encounter any difficulties accessing any portion of the website, please contact us at
and provide a detailed explanation and/or the links to the relevant portions of the website, with an explanation of the issues that you encountered.
We have made the difficult decision to cancel our 2021 Summer Tasting Tour plans. Our priority right now, and over the coming months, is to keep our Angels, winemakers and staff safe.
We’re keeping everything crossed...
We’re dreaming of sharing a glass and catching up with you and our winemakers. We've gone back to the drawing board and are hopeful we’ll be hosting our Winter Tour later this year. Head over to the Tasting Tour and Events group to be kept in the loop.
Tasting tour 2018
Meet your winemakers
How do I buy tickets to one of your events?
You can buy tickets to our Tasting Tour events either through our website
here or buy calling our help team on 1-800-673-4718.
How many tickets can I buy?
To keep things fair, you can buy a maximum of ten tickets through your account. First come,
Will you send me a ticket?
We'll ping an e-ticket to the email address registered on your Angel account. Simply flash
this email on your phone when you arrive, or if you prefer you can print off a paper
copy of your ticket to bring along with you. If you can't find your ticket please check
your spam folder or give us a call on 1-800-673-4718.
I've bought tickets, but now I can't make it. Can I get a refund?
If you're unable to attend the event (sob!) please contact us immediately on 1-800-673-4718,
through Live Chat or by emailing firstname.lastname@example.org. Please note that we will only be able to refund you if you cancel
more than 48 hours before the event
The event I want to go to is marked as sold out but I need another ticket for my friend!
If the tasting is marked as sold out it's because we can't physically squeeze people at the
event due to the capacity of the venue. Do get in touch with us on 1-800-673-4718, through Live Chat or email email@example.com and we'll pop you on a waiting list.
Can you buy tickets on the door?
No, unfortunately we are unable to sell tickets to our events on the door. All tickets must
be purchased in advance.
When should I arrive?
Each event has its start and end times listed - this is when the doors open and when we stop
pouring. Join us at any time throughout the event. The timings for the event are also
listed on your ticket.
Is there disabled access and seating at the venue?
We work hard to ensure that all our events are fully accessible, but please contact us on 1-800-673-4718 or firstname.lastname@example.org for specific venue information. There is seating at all of our events. The amount may vary from venue to venue, but there will always be somewhere you can sit down and fill out your order form in comfort.
Can I bring under someone under 18 to the event?
Book a babysitter... this is an adults only shindig. For obvious reasons. Due to licensing
conditions we have a strict no admittance policy to anyone under 18 years old, including
babes in arms and pushchairs. We may also ask for photo identification with proof of
What do I wear?
You can wear whatever you like to our events - as long as you feel comfortable. We would
however, recommend wearing comfy footwear!
Do I need to know anything about wine?
Not at all! Our winemakers will be delighted to tell you all about the wines that you are
trying. If you really don't know where to start, then just grab a member of Naked Wines
staff (the ones wearing the snazzy blue t-shirts) who will be happy to give you some
suggestions of which wines to try.
Will there be spittoons?
We provide plenty of spittoons at the event, but you are more than welcome to drink the samples
- the choice is yours. It's wise to have a hearty meal before you come (or take advantage
of the food stalls at the event!) and have the odd glass of water (provided on the tables)
- you'll appreciate it the day after!
Can I order wine on the night?
You certainly can! When you arrive at the event you'll get a tasting booklet which includes your order form. At the end of the tasting simply hand your order form to one of our staff in the blue t-shirts. Even better, for every 12 bottles you order on the day, we'll knock the value of one ticket off, up to the number of tickets you've purchased on your account. i.e. the tasting is effectively free! And this is on top of your usual Angel discount. Orders placed at our events take a little bit longer than normal to be processed but your wines should be with you within a week. Top Tip: With over 100 wines to get your chops around, it's easy to forget which wines tickled your tastebuds - so we suggest scribbling notes in your booklet as you work your way around.
I'm bringing a friend along to the event - can they sign up to become Angels?
Absolutely! You're welcome to buy tickets for non-Angel friends to show them what it's like
to get Naked! If they sign up to become an Angel at the tasting then we'll knock
$40 off their first order - plus they'll get Angel prices.
Is there somewhere to put my coat/bag?
There's a free cloakroom at all of our events. For security reasons we'll need to check all
bags... so it's best to bring a little one.
What happens if the tasting is cancelled or postponed?
If we have to cancel an event for one reason or another, we'll email you to let you know and refund the price of the tickets back on to your account. It can take a few days to process before you see the money back on your account. If we have to postpone, you will be given the option to keep hold of your ticket, or get a refund.
*You need to be registered and logged-in to order tickets, or you can register and order over the
phone. Note that tickets are limited in number and will be allocated on a first come / first serve
For every 12 bottles you order on the day, we'll knock the value of one ticket off, up to the number
of tickets you've purchased on your account. i.e. the tasting is effectively free! And this is on
top of your usual Angel discount. N.B. If you've gifted a ticket to a friend, it's up to you whether
they get to claim the discount or you do!
If you're new to Naked Wines and want to become an Angel on the day, we'll give you £40 off your
first case plus the standard Angel discount. And if you want to buy additional cases, the above deal
Standard delivery charges and T&Cs apply to all orders, which can be found at www.nakedwines.com/terms. We will store your order form securely for 2 months,
just in case we need to double check anything. Then we'll pop it in the shredder.
N.B. Due to licensing restrictions there is a strict no under-18's policy on the event and this
includes babies and children in pushchairs, so please arrange a babysitter!
Photographs & Videos: There's a possibility that we might capture you in the background of a
photograph or video at the event. If you're concerned about your image being used on our website in
the future, just let one of us know before the tasting!
NAKED WINES TOUR PHOTO COMPETITION 1.
This Competition is open to residents of the UK aged 18 or over at the date on which they enter the
Competition, except for employees of Naked Wines, its group companies, agents or anyone
professionally connected with this Competition and any member of their respective immediate
families. 1.2 Entry to the Competition opens on Friday 19th June 2020, 00:01 and closes on Sunday
28th June 2020, 11pm. 1.3 No purchase is necessary to enter the Competition. 2. HOW TO ENTER THE
COMPETITION 2.1 To enter the Competition tag @nakedwines in one of your photos from the Naked Wines
Tasting Tour, or using the hashtag #nakedtastings. 2.2 You can upload one or more photos per user.
3. WINNERS 3.1 One winner will be selected from all eligible entries each day of the tour. The
winner will be selected by a member of the Naked Wines team. 3.2 Winners will be notified via social
media within two weeks of the competition closing date. 4. PRIZES 4.1 There is a total of 10 prizes
available to be won: Each winner will receive a bottle of Rambla 41 Citric Mediterranean Dry Gin. 5.
CONDITIONS 5.1 In the event that Naked Wines is unable to contact a winner within 2 working days of
the relevant draw, Naked Wines reserves the right to award the prize to an alternative winner. 5.2
The Gin will be added to the winners Naked Wines account to be redeemed against their next order.