1. These Terms and Conditions apply only in the United States.

2. By using this site, you swear and affirm that you are over the age of 21. Without exception, every person using the site or receiving a shipment of alcoholic beverages must be over the age of 21. Parents, consider installing a commercially available parental control service or program on your computer to prevent your children from accessing age-restricted content.

3. THESE TERMS ARE AN ENFORCEABLE CONTRACT BETWEEN YOU AND NAKED WINES WHICH AFFECTS YOUR LEGAL RIGHTS. YOU AND NAKED WINES AGREE TO RESOLVE DISPUTES BY INDIVIDUAL ARBITRATION OR IN SMALL CLAIMS COURT ONLY, AND TO GIVE UP ALL RIGHTS TO (A) A JURY TRIAL OR (B) PARTICIPATION IN ANY CLASS ACTION. YOU CAN READ MORE ABOUT THESE REQUIREMENTS BELOW.

4. Any alcohol purchased via Nakedwines.com must be for personal consumption and not for resale.

5. When you give Nakedwines.com your credit or debit card details, you are confirming that you are the card holder or have permission from the card holder to use the card on this website. For your own safety, we reserve the right to contact your card issuer for the purposes of carrying out security checks.

6. If you add two or more credit cards to your Nakedwines.com account, and we are unable to charge your default credit card for an order you’ve placed, we will next attempt to charge the other credit card(s). By adding multiple credit cards to your Nakedwines.com account, you authorize this practice.

7. We reserve the right to cancel any orders that cannot be fulfilled for any reason. If your order is cancelled, we will contact you to explain why and refund any money you have paid us for that order.

8. Several of the states to which we ship restrict the volume of wine a single person or single household can receive in a given time period, e.g., month or year. If your order exceeds the allowable volume in your state, we will cancel the order, contact you to explain why and refund any money you have paid us for that order.

9. Nakedwines.com makes every effort to ensure that the information on this website is accurate and current. Nakedwines.com, however, provides this website and its contents on an "as is" basis and makes no, and expressly disclaims all, representations and warranties of any kind with respect to this website and its contents.

10. Nakedwines.com reserves the right to change price and availability information without notice. Nakedwines.com shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or discount, or containing any other incorrect information or typographical errors.

11. If for some reason your exact order cannot be fulfilled, we reserve the right to substitute up to 3 bottles with similar wines of at least the same value as the wine you ordered. If we need to substitute more than 3 bottles in any one order, we will put your order on hold and contact you for further instructions.

12. You agree not to do the following while using the Nakedwines.com website: a) intentionally or unintentionally violate any applicable law or regulation; or b) access, tamper with, or use nonpublic areas of the Nakedwines.com site or Nakedwines.com's computer systems.

13. Nakedwines.com's website may contain links to other websites or resources. You acknowledge and agree that Nakedwines.com is not responsible or liable for (1) the availability or accuracy of such websites or resources, or (2) the content, advertising, or products on or available from such websites or resources. The inclusion of any link on the Nakedwines.com website does not imply that Nakedwines.com endorses the linked site.

14. We take your privacy very seriously. See our Privacy Policy for complete details.

15. Nakedwines.com will give you any necessary notices by posting them on the Nakedwines.com site or by sending them to you by electronic mail, at Nakedwines.com's election. Nakedwines.com reserves the right to update these terms and conditions, with no notice to you, at any time.

16. DMCA notifications can be sent to chat@nakedwines.com

17. All design, text, graphics, the selection and arrangement thereof, and all software are Copyright 2012-2022 Nakedwines.com, Inc., ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this site for the sole purpose of using this website as a shopping resource. Any other use of materials on this website without the prior written permission of Nakedwines.com is strictly prohibited.

We currently ship to the mainland United States, plus Hawaii and Alaska, except for Arkansas, Delaware, Mississippi, New Jersey, Rhode Island, and Utah.

We aim to deliver to the mainland United States in 2-6 business days. Depending on the total cost of your order and your mainland delivery state, shipping may be included in the price of your purchase or be an additional charge of $9.99. We will make clear before you make your purchase whether shipping is included or $9.99.

We aim to deliver to Alaska and Hawaii in 2-4 business days. Shipping to Alaska costs $130 per package and shipping to Hawaii costs $70 per package.

We do our best to make sure shipments arrive quickly and in good condition. For that reason, if the weather is too hot or too cold, we may delay shipment until conditions are more favorable. We will keep you notified if this happens.

We deliver only to people aged 21 and over. You will need to show a valid ID to receive your shipment.

If your order goes missing or is damaged between dispatch and delivery, we will send you a replacement order as soon as we can. If we are unable to dispatch replacement goods within 7 days, we will offer you a full refund.

If you're not happy with the wine, the service or anything else, just email us at chat@nakedwines.com or call us at 1-800-673-4718 and we will refund you the price you paid. As a general rule, we will require you to return the wine you haven't yet consumed. Your refund will be credited to your Nakedwines.com account. If you would prefer to be refunded through some other means, you must tell us at the time of your refund request. If we feel that you are taking advantage of us, we reserve the right to close your account and banish you from Nakedwines.com for ever and ever.

Any Nakedwines.com promotions, discounts or vouchers are single use only and not to be used in conjunction with any other promotion, discount or voucher, unless otherwise stated.

If you are lucky enough to receive one of our discount vouchers, here's how they work:

1. Before you start spending, you have to register with us, which includes providing your credit/debit card details (so that we can verify your age and eligibility) and delivery information.

2. The discount vouchers are for first time customers only, and it's one voucher per person. (Sadly, we can't give wine away!)

3. You can register and redeem the voucher online, but if you have any problems or issues, you can call 1-800-673-4718 or email chat@nakedwines.com

4. You must be 21 years of age or older to redeem your voucher.

5. A minimum purchase value and purchase bottle number is required to redeem your voucher, e.g., to redeem a $100 voucher, you must purchase 6, 9, 12, or 15 bottles at a minimum $160 value.

6. The voucher discount is distributed evenly among all of the wines included in your purchase.

7. No membership is required — you are not required to join any type of wine club to redeem!

8. That said, if you use your voucher to redeem our introductory offer, presented as "The best deal on the site…" when you enter your voucher, you are automatically enrolled in our Naked Angel program and our Naked Angel Terms apply.

9. There may be some wines that the vouchers cannot be used against, but we'll make it clear when that is the case. There are also some states where we can't redeem the vouchers. Again, we'll make it clear when that is the case.

10. Be sure to read the terms and conditions on the promotion carefully. We operate on a fair use policy. We honor promotions honestly obtained, but reserve the right to close your account(s!) if we suspect that you are downloading promotions from a promotion site or otherwise reproducing them, even if you set up multiple accounts in the names of your pet hamsters. It is just not fair to us or our other customers.

11. The promotional value is not refundable.

12. This offer is not redeemable for cash.

13. Alcoholic beverage industry members are not eligible.

We do not honor vouchers in Alabama, Arkansas, Delaware, Hawaii, Indiana, Michigan, Missouri, Mississippi, New Jersey, Rhode Island, South Dakota, Texas and Utah.

$20 Welcome Credit The $20 Welcome Credit ("Welcome Credit") is added to your account after your first monthly payment is transferred to your Angel account.

1. You can use the Welcome Credit towards your second order as an Angel member. The Welcome Credit will be applied towards the subtotal of your purchase, before delivery and sales tax.

2. The Welcome Credit may not be applied towards a monthly Angel payment or towards the purchase of a gift certificate.

3. The Welcome Credit is for first time Angel customers only. If you cancel your Angel account and then sign up for a new account, you are not eligible to receive the Welcome Credit.

4. The Welcome Credit is not redeemable for cash and the promotional value is non-refundable. If you cancel your Angel account after the Welcome Credit is received and without making a second purchase, you will not receive the Welcome Credit as part of your Angel deposit refund.

5. The Welcome Credit is void where prohibited.

If you post a comment on any of the public walls around the site, or provide a product review or rating, your comments will be in the public domain and therefore will be visible to anyone who visits the site. Therefore, please don't say anything embarrassing, nasty or private.

Users may access their Naked Me page to update or delete their personal information and change their privacy settings. To do this, simply log into the Naked Me section of the website and edit your profile.

Any opinions, advice, statements, services, offers, events or other information or content expressed or made available on the Nakedwines.com website by third parties (including information providers and users) are those of the respective author(s) or distributor(s) and not of Nakedwines.com. Nakedwines.com neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, information, or statement made on the Nakedwines.com website by anyone other than authorized Nakedwines.com's employees acting in their official capacities.

Ever wondered what "Naked Me" is?

It's YOUR personal Naked page, with loads of cool, useful stuff — relevant to YOU!

On your Naked Me page you can:

• Rate your wines, so we can recommend others you'll love (AND tell you what to avoid)

• Find your REAL friends who are already drinking Naked

• Check your Nakedwines.com account (see below)

• Check to see what Naked Groups you belong to

• Post a message to all your buddies (via your wall)

PLUS we'll post other personal recommendations, alerts and invitations.

You can access your personal Naked Account page from within "Naked Me".

In your account you can:

• Update personal details like address details and card details

• Change the amount you pay into your Nakedwines.com account every month

• Connect to Facebook and Twitter

• Update your email preferences

PLUS you can check:

• Previous orders

• Account balance and account history

All you need to do is use the drop-down menu at the top of your 'Account' page.

1. By becoming a Naked Angel, you help to support talented winemakers making delicious wines.

2. You become an Angel by agreeing to save at least $40 into your Nakedwines.com Angel Account ("Angel Account") towards your next order, yours to spend on any wines available in your state whenever you want. You are not required to spend your Angel Account balance in any given month, and you can let your balance accrue until you want to purchase wine.

3. In return for your support of the Angel program, you get preferential pricing of up to 60% off of Nakedwines.com's already great prices every time you order (i.e., you pay the Angel Price rather than the Market Price listed next to each product).

4. NOTE:

   • Your first payment will be transferred from your registered credit or debit card when you become an Angel and monthly payments will be transferred from your registered credit or debit card on or around that date each month that you continue being an Angel (you can change your payment date on your Account page).

   • By signing up to be a Naked Angel — either by purchasing our introductory offer or through other means — you authorize Nakedwines.com to make recurring periodic charges to your card, as described above, without further authorization from you until you cancel your Angel membership.

   • If you register more than one credit or debit card with Nakedwines.com and we are unable to charge your default card, we will next attempt to charge your other registered card(s). By registering more than one card with Nakedwines.com, you authorize this practice.

   • If you place an order that totals more than the balance in your Account, then we will charge your registered debit/credit card for the difference.

   • There are a handful of highly-discounted wines for which there is no additional Angel discount, which we will make clear.

5. There is no obligation to order whatsoever. You decide when you want to order (if at all) and what you want to order.

6. Promotions, including discount vouchers, are only redeemable against the standard price, not the Angel price, unless otherwise stated. Promotional funds may not be applied towards a monthly Angel payment.

7. There is no Angel discount when buying a gift certificate and Angel funds may not be applied to buying a gift certificate.

8. A minimum purchase is required to claim your Angel "gift" bottle. Your gift bottle is included in the price of your purchase. The discount attributable to the gift bottle is distributed evenly among all of the wines included in your purchase.

9. Your participation as a Naked Angel entitles you only to the benefits listed in these Terms and Conditions. You are not entitled to any interest whatsoever in any winery, winemaker, or other enterprise.

10. You may cancel your Angel Account at any time by visiting the Angel Account section of your Account page, calling us at 1-800-673-4718 or emailing us a chat@nakedwines.com. If you cancel your Naked Angel account, you will no longer be entitled to Angel privileges like preferential pricing and other Angel-only offers.

1. Our Never Miss Out program allows you to request to reserve your favorite wines in advance of their release. As you know, our wines are popular and sometimes your favorites sell out fast!

2. You’ll tell us how many bottles of a particular wine you would like each vintage. In general, we allow you to select 6, 9, 12 or 15 bottles. We reserve the right to offer fewer or different bottle number selections in different states.

3. When the wine is complete and on its way to our warehouse, we’ll send you an email letting you know that the wine will be shipped to you shortly. Shipping and Returns are governed by our Shipping and Returns Terms, which can be found here.

4. We reserve the right to adjust the price of the wine at any time and for any reason. If we raise the price of the wine above the price listed at the time you ordered, we will inform you by email and you will have the opportunity to cancel your order.

5. If the wines you have selected are not available for a particular vintage, we may offer you equivalent wines. If that is the case, we will inform you by email and you will have the opportunity to accept or reject our proposed substitution.

6. Your credit card will not be charged until the wine is on its way to you.

7. You may cancel your subscription at any time by calling us at 1-800-673-4718 or emailing us at chat@nakedwines.com

8. We do not offer this program in all states or for all of our wines, and not all of our wines are available in all states.

9. Certain states restrict the volume of wine you may have delivered to you. If you exceed the volume limitation in your state with your Never Miss Out order, we will have to cancel your order. If that happens, we will inform you by email and your credit card will not be charged.

10. We also reserve the right to cancel your order for any vintage at any time and for any reason, including, for example low yields from that vintage’s harvest. Again, if we need to cancel your order, we will inform you by email and you will not be charged.

11. We further reserve the right to cancel your subscription at any time and for any reason, including, for example, that we’ve stopped producing a wine. If we need to cancel your subscription, we will inform you by email.

12. We further reserve the right to discontinue the Never Miss Out program at any time and for any reason. If we discontinue the program, we will inform you by email.

1. Wine Genie is a wine subscription service, where we select wine for you based on your preferences and ship it to you on a recurring basis.

2. You'll tell us how many bottles of wine you would like — 6, 9, 12 or 15 bottles — and how often you would like to receive wine — every 1, 2 or 3 months. We reserve the right to offer fewer or different bottle number selections and fewer or different shipping frequency options in different states.

3. You'll also tell us what types of wine you like and your preferred price range. We will craft a selection of wines just for you based on your preferences. When your selection is ready, we will notify you by email and you will have the opportunity to substitute different wines for the wines we've selected or to cancel your order. If you take no action with respect to your selection within the time period specified in the email, you will be deemed to have accepted the selection and the wine will be shipped to you.

4. Shipping and Returns are governed by our Shipping and Returns Terms, which can be found here.

5. Your credit card will not be charged until the wine is on its way to you.

6. You may cancel your subscription at any time by calling us at 1-800-673-4718 or emailing us at chat@nakedwines.com.

7. We do not offer this program in all states or for all of our wines, and not all of our wines are available in all states.

8. Certain states restrict the volume of wine you may have delivered to you. If you exceed the volume limitation in your state with your Wine Genie order, we will have to cancel your order. If that happens, we will inform you by email and your credit card will not be charged.

9. We also reserve the right to cancel any single shipment or to cancel your subscription at any time and for any reason. If we cancel a shipment or your subscription, we will inform you by email.

10. We further reserve the right to discontinue the Wine Genie program at any time and for any reason. If we discontinue the program, we will inform you by email.

Beginning on September 30, 2021, Naked Wines is pleased to announce two limited-time offers for AARP members. This promotion is set to end on September 30, 2023, so take advantage of these exclusive member discounts while you can. If you're a current AARP member, here's how it works:

Acquisition Offer

1. AARP members, who are first time customers of Naked Wines, will receive a one-time discount voucher of $110 off their first purchase.

2. This offer can only be redeemed at www.nakedwines.com/aarp, where you will register with us by providing your AARP member number, credit/debit card details, and delivery information.

3. The discount voucher is for first time customers only.

4. Only one voucher may be used per AARP membership. For AARP members who share one AARP account, only one member per AARP account may use the voucher.

5. You must be 21 years of age or older to redeem your voucher.

6. You may use the discount voucher on one of the following:

   1. A preselected package of a set number (6 or more, to be specified in the offer) of bottles: red, white or mixed assortment (half red/half white); or

   2. A set number (6 or more, to be specified in the offer) of any bottles on the site, with a minimum total price of $139.99.

7. Vouchers are not permitted in Alabama, Hawaii, Indiana, Michigan, Missouri, South Dakota, and Texas. AARP members in these states will receive an alternative, similar value offer.

8. Choosing one of the preselected packages or the alternative offer referenced in paragraph 7 will automatically enroll you in our Naked Angel program and our Naked Angel Terms apply.

9. The promotional value is not refundable. This offer is not redeemable for cash.

10. Alcoholic beverage industry members are not eligible.

Ongoing Offer

1. If you subscribe to our Naked Angel program or if you are an existing Angel, you will receive an ongoing benefit of an additional $6 contribution per month ("$6 Credit") during the term of the promotion.

2. This offer only applies to Angels who deposit at least $40 into their account each month. If your monthly deposit goes below $40, you will not receive the $6 Credit. For example, if you deposit $40 into your Angel account, you will receive a total monthly wine credit of $46. If you deposit $39 into your Angel account, you will not receive the $6 Credit.

3. If you pause or skip your monthly deposit, you will not receive the $6 Credit.

4. Any unused $6 Credits will accumulate and roll over into the next month. The $6 Credits do not expire.

5. After these offers end on September 30, 2023, any unused $6 Credits will remain in your Angel account, but you will no longer receive $6 Credits.

6. Angels can cancel their membership at any time and withdraw any unused portion of the money that was deposited as cash. The $6 Credits, however, are non-refundable, have no cash value, and can be used exclusively to purchase wine on us.nakedwines.com. If you cancel your Angel membership, you forfeit any accumulated $6 Credits.

7. If you cancel your AARP membership, you will no longer receive the $6 Credit.

8. If it's determined that you are utilizing an AARP number that is not your own, we reserve the right to immediately cease providing the $6 Credit.

9. For AARP members who share one AARP account, only one member per AARP account may receive the $6 Credit.

10. If you are already an existing Angel, then you may add this offer to your account by calling us at 1-800-673-4718 or emailing chat@nakedwines.com and providing your current AARP membership number. By adding this offer to your account, you agree that Naked Wines may share your information with AARP, including your name, address, AARP member number, order information, and Angel membership information.

Naked Wines cannot honor this promotion in Alabama, Arkansas, Delaware, Mississippi, New Jersey, Rhode Island and Utah.

By providing your phone number to Nakedwines.com through the site or app, you consent to receive calls or text messages, including calls or text messages sent through automatic telephone dialing systems and pre-recorded calls at any telephone number that you have provided us, in order for us to: (i) notify you about your account; (ii) provide you updates on the status of your order and/or delivery; (iii) collect an outstanding payment or debt; and (iv) contact you about exclusive offers and for any other marketing or promotional purposes. If you elect to receive text messages or phone calls from us, either via our site, app, or by sending a text message to us indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional telephone calls and/or SMS text messages from us, including your consent to marketing messages and calls sent through an automatic telephone dialing system. This service is optional and is not a condition of purchase. Message frequency varies. You may opt out at any time by contacting us at chat@nakedwines.com or 1-800-673-4718

Message and data rates may apply. Please contact your mobile phone carrier for details. Nakedwines.com is not responsible for any SMS messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number.

YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND NAKEDWINES.COM (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING WITHOUT LIMITATION DISPUTES RELATED TO THESE TERMS AND CONDITIONS, YOUR USE OF OUR SITE OR APP, YOUR PURCHASE OF OUR PRODUCTS OR SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION UNDER THE AMERICAN ARBITRATION ASSOCIATION'S RULES FOR ARBITRATION OF CONSUMER-RELATED DISPUTES AND YOU AND WE HEREBY EXPRESSLY WAIVE TRIAL BY JURY. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND WE WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. As an alternative, you may bring your claim in your local "small claims" court, if permitted by that small claims court's rules and if within such court’s jurisdiction, unless such action is transferred, removed or appealed to a different court. You may bring claims only on your own behalf. Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this agreement to arbitrate. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person's account, if we are a party to the proceeding. This dispute resolution provision will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. In the event the American Arbitration Association is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, then either we or you can elect to have the arbitration administered instead by the Judicial Arbitration and Mediation Services. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms and Conditions.

Your use of the Nakedwines.com website is at your own risk and you assume full responsibility for all costs associated with all necessary servicing or repair of any equipment you use in connection with your use of the website. Nakedwines.com and its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the Nakedwines.com website. In no event shall Nakedwines.com and/or its suppliers be liable for any indirect, punitive, incidental, special or consequential damages, or any damages whatsoever, including, without limitation, damages for:

• loss of use, data or profits, arising out of or in any way connected with the Nakedwines.com website;

• the use or performance of the Nakedwines.com website;

• the delay or inability to use the Nakedwines.com website;

• the provision of or failure to provide services;

• any events, information, software, products, services or related graphics obtained through the Nakedwines.com website; or

• any claim otherwise arising out of the use of the Nakedwines.com website

whether based on contract, tort, negligence, strict liability or otherwise, even if Nakedwines.com or any of its suppliers has been advised of the possibility of damages. If you are dissatisfied with any portion of the Nakedwines.com website, or with any of these Terms of Service, your sole and exclusive remedy is to discontinue using the Nakedwines.com website. This sole and exclusive remedy is separate and independent of any other provision that limits Nakedwines.com's liability or your remedies.

Nakedwines.com shall be excused from performance under these Terms of Service if Nakedwines.com is prevented, forbidden or delayed from performing, or omits to perform, any act or requirement by reason of: (a) any provision of any present or future law or regulation or order of the United States of America, or any state thereof, (b) any act or omission of a third party, or (c) any act of God, emergency condition, war, computer or telecommunications failure or other circumstance beyond the control of Nakedwines.com.

The Terms of Service, along with the Privacy Policy, compromise the entire agreement between you and Nakedwines.com. Any attempt by you to assign, transfer or delegate these Terms of Service are personal to you and you may not transfer, assign, or delegate them without approval from Nakedwines.com. California law and controlling U.S. federal law, without regard to the choice or conflicts of law provisions of any jurisdiction, will govern any action related to these Terms of Service. You agree to submit to the jurisdiction of the courts located in San Francisco or Napa County, in the State of California, for the resolution of all disputes arising from or related to these Terms of Service and/or your use of the website.

Click for the full Privacy Policy.