Terms and Conditions

If you can't find what you're looking for right here call us on 1-800-673-4718 or

e-mail chat@nakedwines.com

The small print

  1. These Terms and Conditions apply only in the United States.

  2. By using this site, you swear and affirm that you are over the age of 21. Without exception, every person using the site or receiving a shipment of alcoholic beverages must be over the age of 21. Parents, consider installing a commercially available parental control service or program on your computer to prevent your children from accessing age-restricted content.


  4. Any alcohol purchased via Nakedwines.com must be for personal consumption and not for resale.

  5. When you give Nakedwines.com your credit or debit card details, you are confirming that you are the card holder or have permission from the card holder to use the card on this website. For your own safety, we reserve the right to contact your card issuer for the purposes of carrying out security checks.

  6. If you add two or more credit cards to your Nakedwines.com account, and we are unable to charge your default credit card for an order you’ve placed, we will next attempt to charge the other credit card(s). By adding multiple credit cards to your Nakedwines.com account, you authorize this practice.

  7. We reserve the right to cancel any orders that cannot be fulfilled for any reason. If your order is cancelled, we will contact you to explain why and refund any money you have paid us for that order.

  8. Several of the states to which we ship restrict the volume of wine a single person or single household can receive in a given time period, e.g., month or year. If your order exceeds the allowable volume in your state, we will cancel the order, contact you to explain why and refund any money you have paid us for that order.

  9. Nakedwines.com makes every effort to ensure that the information on this website is accurate and current. Nakedwines.com, however, provides this website and its contents on an "as is" basis and makes no, and expressly disclaims all, representations and warranties of any kind with respect to this website and its contents.

  10. Nakedwines.com reserves the right to change price and availability information without notice. Nakedwines.com shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or discount, or containing any other incorrect information or typographical errors.

  11. If for some reason your exact order cannot be fulfilled, we reserve the right to substitute up to 3 bottles with similar wines of at least the same value as the wine you ordered. If we need to substitute more than 3 bottles in any one order, we will put your order on hold and contact you for further instructions.

  12. You agree not to do the following while using the Nakedwines.com website: a) intentionally or unintentionally violate any applicable law or regulation; or b) access, tamper with, or use nonpublic areas of the Nakedwines.com site or Nakedwines.com's computer systems.

  13. Nakedwines.com's website may contain links to other websites or resources. You acknowledge and agree that Nakedwines.com is not responsible or liable for (1) the availability or accuracy of such websites or resources, or (2) the content, advertising, or products on or available from such websites or resources. The inclusion of any link on the Nakedwines.com website does not imply that Nakedwines.com endorses the linked site.

  14. We take your privacy very seriously. See our Privacy Policy for complete details.

  15. Nakedwines.com will give you any necessary notices by posting them on the Nakedwines.com site or by sending them to you by electronic mail, at Nakedwines.com's election. Nakedwines.com reserves the right to update these terms and conditions, with no notice to you, at any time.

  16. DMCA notifications can be sent to chat@nakedwines.com

  17. All design, text, graphics, the selection and arrangement thereof, and all software are Copyright 2012-2022 Nakedwines.com, Inc., ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this site for the sole purpose of using this website as a shopping resource. Any other use of materials on this website without the prior written permission of Nakedwines.com is strictly prohibited.

Shipping and Returns

We currently ship to the mainland United States, plus Hawaii and Alaska, except for Arkansas, Delaware, Mississippi, New Jersey, Rhode Island, and Utah.

We aim to deliver to the mainland United States in 2-6 business days. Depending on the total cost of your order and your mainland delivery state, shipping may be included in the price of your purchase or be an additional charge of $9.99, unless shipping to Indiana or Michigan. Shipping to Indiana or Michigan costs $29.99. We will make clear before you make your purchase whether shipping is included or subject to an additional charge.

We aim to deliver to Alaska and Hawaii in 2-4 business days. Shipping to Alaska costs $130 per package and shipping to Hawaii costs $70 per package.

We do our best to make sure shipments arrive quickly and in good condition. For that reason, if the weather is too hot or too cold, we may delay shipment until conditions are more favorable. We will keep you notified if this happens.

We deliver only to people aged 21 and over. You will need to show a valid ID to receive your shipment.

If your order goes missing or is damaged between dispatch and delivery, we will send you a replacement order as soon as we can. If we are unable to dispatch replacement goods within 7 days, we will offer you a full refund.

If you're not happy with the wine, the service or anything else, just email us at chat@nakedwines.com or call us at 1-800-673-4718 and we will credit your Nakedwines.com account with the price you paid. As a general rule, we will require you to return the wine you haven't yet consumed. If you would prefer to be credited through some other means, you must tell us at the time of your request. If we feel that you are taking advantage of us, we reserve the right to close your account and banish you from Nakedwines.com for ever and ever.


Any Nakedwines.com promotions, discounts or vouchers are single use only and not to be used in conjunction with any other promotion, discount or voucher, unless otherwise stated.

If you are lucky enough to receive one of our discount vouchers, here's how they work:

  1. Before you start spending, you have to register with us, which includes providing your credit/debit card details (so that we can verify your age and eligibility) and delivery information.

  2. The discount vouchers are for first time customers only, and it's one voucher per person. (Sadly, we can't give wine away!)

  3. You can register and redeem the voucher online, but if you have any problems or issues, you can call 1-800-673-4718 or email chat@nakedwines.com

  4. You must be 21 years of age or older to redeem your voucher.

  5. A minimum purchase value and purchase bottle number is required to redeem your voucher, e.g., to redeem a $100 voucher, you must purchase 6, 9, 12, or 15 bottles at a minimum $160 value.

  6. The voucher discount is distributed evenly among all of the wines included in your purchase.

  7. No membership is required — you are not required to join any type of wine club to redeem!

  8. That said, if you use your voucher to redeem our introductory offer, presented as "The best deal on the site…" when you enter your voucher, you are automatically enrolled in our Naked Angel program and our Naked Angel Terms apply.

  9. There may be some wines that the vouchers cannot be used against, but we'll make it clear when that is the case. There are also some states where we can't redeem the vouchers. Again, we'll make it clear when that is the case.

  10. Be sure to read the terms and conditions on the promotion carefully. We operate on a fair use policy. We honor promotions honestly obtained, but reserve the right to close your account(s!) if we suspect that you are downloading promotions from a promotion site or otherwise reproducing them, even if you set up multiple accounts in the names of your pet hamsters. It is just not fair to us or our other customers.

  11. The promotional value is not refundable.

  12. This offer is not redeemable for cash.

  13. Alcoholic beverage industry members are not eligible.

We do not honor vouchers in Alabama, Arkansas, Delaware, Hawaii, Indiana, Michigan, Missouri, Mississippi, New Jersey, Rhode Island, South Dakota, Texas and Utah.

$20 Welcome Credit The $20 Welcome Credit ("Welcome Credit") is added to your account after your first monthly payment is transferred to your Angel account.

  1. You can use the Welcome Credit towards your second order as an Angel member. The Welcome Credit will be applied towards the subtotal of your purchase, before delivery and sales tax.

  2. The Welcome Credit may not be applied towards a monthly Angel payment or towards the purchase of a gift certificate.

  3. The Welcome Credit is for first time Angel customers only. If you cancel your Angel account and then sign up for a new account, you are not eligible to receive the Welcome Credit.

  4. The Welcome Credit is not redeemable for cash and the promotional value is non-refundable. If you cancel your Angel account after the Welcome Credit is received and without making a second purchase, you will not receive the Welcome Credit as part of your Angel deposit refund.

  5. The Welcome Credit is void where prohibited.

User Generated Content

If you post a comment on any of the public walls around the site, or provide a product review or rating, your comments will be in the public domain and therefore will be visible to anyone who visits the site. Therefore, please don't say anything embarrassing, nasty or private.

Users may access their Naked Me page to update or delete their personal information and change their privacy settings. To do this, simply log into the Naked Me section of the website and edit your profile.

Any opinions, advice, statements, services, offers, events or other information or content expressed or made available on the Nakedwines.com website by third parties (including information providers and users) are those of the respective author(s) or distributor(s) and not of Nakedwines.com. Nakedwines.com neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, information, or statement made on the Nakedwines.com website by anyone other than authorized Nakedwines.com's employees acting in their official capacities.

"Naked Me" and My Account

Ever wondered what "Naked Me" is?

It's YOUR personal Naked page, with loads of cool, useful stuff — relevant to YOU!

On your Naked Me page you can:

  • Rate your wines, so we can recommend others you'll love (AND tell you what to avoid)

  • Find your REAL friends who are already drinking Naked

  • Check your Nakedwines.com account (see below)

  • Check to see what Naked Groups you belong to

  • Post a message to all your buddies (via your wall)

PLUS we'll post other personal recommendations, alerts and invitations.

You can access your personal Naked Account page from within "Naked Me".

In your account you can:

  • Update personal details like address details and card details

  • Change the amount you pay into your Nakedwines.com account every month

  • Connect to Facebook and Twitter

  • Update your email preferences

PLUS you can check:

  • Previous orders

  • Account balance and account history

All you need to do is use the drop-down menu at the top of your 'Account' page.

Naked Angels

  • By becoming a Naked Angel, you help to support talented winemakers making delicious wines.

  • You become an Angel by agreeing to save at least $40 into your Nakedwines.com Angel Account ("Angel Account") towards your next order, yours to spend on any wines available in your state whenever you want. You are not required to spend your Angel Account balance in any given month, and you can let your balance accrue until you want to purchase wine.

  • In return for your support of the Angel program, you get preferential pricing of up to 60% off of Nakedwines.com's already great prices every time you order (i.e., you pay the Angel Price rather than the Market Price listed next to each product).

  • NOTE:

    • Your first payment will be transferred from your registered credit or debit card when you become an Angel and monthly payments will be transferred from your registered credit or debit card on or around that date each month that you continue being an Angel (you can change your payment date on your Account page).

    • By signing up to be a Naked Angel — either by purchasing our introductory offer or through other means — you authorize Nakedwines.com to make recurring periodic charges to your card, as described above, without further authorization from you until you cancel your Angel membership.

    • If you register more than one credit or debit card with Nakedwines.com and we are unable to charge your default card, we will next attempt to charge your other registered card(s). By registering more than one card with Nakedwines.com, you authorize this practice.

    • Your Angel Account balance will be used to make purchases in accordance with a “First-In First-Out” (“FIFO”) method, meaning the first-added or oldest funds will be used first to make any purchases on our site and will be withdrawn first in the event we return some, but not all, of your Angel Account balance to you.

    • If you place an order that totals more than the balance in your Account, then we will charge your registered debit/credit card for the difference.

    • There are a handful of highly-discounted wines for which there is no additional Angel discount, which we will make clear.

  • There is no obligation to order whatsoever. You decide when you want to order (if at all) and what you want to order.

  • Promotions, including discount vouchers, are only redeemable against the standard price, not the Angel price, unless otherwise stated. Promotional funds may not be applied towards a monthly Angel payment.

  • There is no Angel discount when buying a gift certificate and Angel funds may not be applied to buying a gift certificate.

  • A minimum purchase is required to claim your Angel "gift" bottle. Your gift bottle is included in the price of your purchase. The discount attributable to the gift bottle is distributed evenly among all of the wines included in your purchase.

  • Your participation as a Naked Angel entitles you only to the benefits listed in these Terms and Conditions. You are not entitled to any interest whatsoever in any winery, winemaker, or other enterprise.


    • Persons who became Angels before March 12, 2024:

      • Your unspent Angel contributions are refundable in cash or redeemable for merchandise of an equivalent value available on our site (e.g., wine), whichever you prefer.

    • Persons who became Angels on or after March 12, 2024:

      • Your unspent Angel contributions are refundable in cash or redeemable for merchandise of an equivalent value available on our site (e.g., wine) in our sole discretion while you remain an “Active Angel.” Active Angels have made an Angel contribution or a purchase on our site within the last two years. 

      • If you are no longer an Active Angel, your unspent Angel contributions may be used exclusively to purchase merchandise of an equivalent value available on our site (e.g., wine). Non-Active Angels expressly consent to us taking any of the following actions in our sole discretion – sending merchandise of an equivalent value to their last-known address and/or closing their Angel Account.

    • We reserve the right to change this policy at any time in our sole discretion. Any changes to this policy will be reflected as updates to these terms and conditions.

  • You may cancel your Angel Account at any time by visiting the Angel Account section of your Account page, calling us at 1-800-673-4718 or emailing us a chat@nakedwines.com. If you cancel your Naked Angel account, you will no longer be entitled to Angel privileges like preferential pricing and other Angel-only offers.

Never Miss Out

  1. Our Never Miss Out program allows you to request to reserve your favorite wines in advance of their release. As you know, our wines are popular and sometimes your favorites sell out fast!

  2. You’ll tell us how many bottles of a particular wine you would like each vintage. In general, we allow you to select 6, 9, 12 or 15 bottles. We reserve the right to offer fewer or different bottle number selections in different states.

  3. When the wine is complete and on its way to our warehouse, we’ll send you an email letting you know that the wine will be shipped to you shortly. Shipping and Returns are governed by our Shipping and Returns Terms, which can be found here.

  4. We reserve the right to adjust the price of the wine at any time and for any reason. If we raise the price of the wine above the price listed at the time you ordered, we will inform you by email and you will have the opportunity to cancel your order.

  5. If the wines you have selected are not available for a particular vintage, we may offer you equivalent wines. If that is the case, we will inform you by email and you will have the opportunity to accept or reject our proposed substitution.

  6. Your credit card will not be charged until the wine is on its way to you.

  7. You may cancel your subscription at any time by calling us at 1-800-673-4718 or emailing us at chat@nakedwines.com

  8. We do not offer this program in all states or for all of our wines, and not all of our wines are available in all states.

  9. Certain states restrict the volume of wine you may have delivered to you. If you exceed the volume limitation in your state with your Never Miss Out order, we will have to cancel your order. If that happens, we will inform you by email and your credit card will not be charged.

  10. We also reserve the right to cancel your order for any vintage at any time and for any reason, including, for example low yields from that vintage’s harvest. Again, if we need to cancel your order, we will inform you by email and you will not be charged.

  11. We further reserve the right to cancel your subscription at any time and for any reason, including, for example, that we’ve stopped producing a wine. If we need to cancel your subscription, we will inform you by email.

  12. We further reserve the right to discontinue the Never Miss Out program at any time and for any reason. If we discontinue the program, we will inform you by email.

Wine Genie

  1. Wine Genie is a wine subscription service, where we select wine for you based on your preferences and ship it to you on a recurring basis.

  2. You'll tell us how many bottles of wine you would like — 6, 9, 12 or 15 bottles — and how often you would like to receive wine — every 1, 2 or 3 months. We reserve the right to offer fewer or different bottle number selections and fewer or different shipping frequency options in different states.

  3. You'll also tell us what types of wine you like and your preferred price range. We will craft a selection of wines just for you based on your preferences. When your selection is ready, we will notify you by email and you will have the opportunity to substitute different wines for the wines we've selected or to cancel your order. If you take no action with respect to your selection within the time period specified in the email, you will be deemed to have accepted the selection and the wine will be shipped to you.

  4. Shipping and Returns are governed by our Shipping and Returns Terms, which can be found here.

  5. Your credit card will not be charged until the wine is on its way to you.

  6. You may cancel your subscription at any time by calling us at 1-800-673-4718 or emailing us at chat@nakedwines.com.

  7. We do not offer this program in all states or for all of our wines, and not all of our wines are available in all states.

  8. Certain states restrict the volume of wine you may have delivered to you. If you exceed the volume limitation in your state with your Wine Genie order, we will have to cancel your order. If that happens, we will inform you by email and your credit card will not be charged.

  9. We also reserve the right to cancel any single shipment or to cancel your subscription at any time and for any reason. If we cancel a shipment or your subscription, we will inform you by email.

  10. We further reserve the right to discontinue the Wine Genie program at any time and for any reason. If we discontinue the program, we will inform you by email.

AARP Offers

Beginning on December 1, 2023, Naked Wines is offering two limited-time offers for AARP members. This promotion is set to end on March 31, 2026. If you’re a current AARP member, here’s how it works:

Acquisition Offer

  1. AARP members, who are first time customers of Naked Wines, will receive a one-time discount voucher (the “Offer”) of $120 off their first purchase.

  2. The Offer may be used to purchase at least 12 bottles on the site, with a minimum total price of $179.99.

  3. The Offer can only be redeemed at www.nakedwines.com/aarp, where you will register with us by providing your AARP member number, credit/debit card details, and delivery information.

  4. The Offer is for first time customers only.

  5. Only one Offer may be used per AARP membership.

    For AARP members who share one AARP account, only one member per AARP account may redeem the Offer.

  6. You must be 21 years of age or older to redeem the Offer.

  7. Vouchers are not permitted in Alabama, Hawaii, Indiana, Michigan, Missouri, South Dakota, and Texas. AARP members in these states will receive an alternative, equivalent offer.

  8. Redeeming the Offer will automatically enroll you in our wine subscription service (“Wine Genie”) and our Wine Genie Terms apply.

  9. The promotional value is not refundable. This offer is not redeemable for cash.

  10. Alcoholic beverage industry members are not eligible.

Ongoing Offer

  1. If you subscribe to Wine Genie or if you are an existing Wine Genie subscriber, you will receive an ongoing benefit of an additional $5 contribution per month (“$5 Credit”) during the term of the promotion.

  2. You can select the following options for ongoing delivery based on your preference:

    1. Frequency: Monthly, bi-monthly or quarterly.

    2. Number of bottles: 6, 9, 12, or 15 per delivery.

    3. Price per bottle: $10.99, $12.99 or $14.99

  3. If you pause or cancel your Wine Genie subscription, you will not receive the $5 Credit.

  4. Any unused $5 Credits will accumulate and roll over into the next month. The $5 Credits do not expire.

  5. After these offers end on March 31, 2026, any unused $5 Credits will remain in your account, but you will no longer receive the $5 Credit.

  6. You can cancel your Wine Genie subscription at any time. The $5 Credits are non-refundable, have no cash value, and can be used exclusively to purchase wine on us.nakedwines.com. If you cancel your Wine Genie subscription, you forfeit any accumulated $5 Credits.

  7. If you cancel your AARP membership, you will no longer receive the $5 Credit.

  8. If it’s determined that you are utilizing an AARP number that is not your own, we reserve the right to immediately cease providing the $5 Credit.

  9. For AARP members who share one AARP account, only one member per AARP account may receive the $5 Credit.

  10. If you are already an existing Wine Genie subscriber, then you may add this offer to your account by calling us at 1-800-673-4718 or emailing chat@nakedwines.com and providing your current AARP membership number

    . By adding this offer to your account, you agree that Naked Wines may share your information with AARP, including your name, address, AARP member number, order information, and Wine Genie subscription information.

*For AARP members who joined our Naked Angel program between September 30, 2021 to November 30, 2023 and have been receiving the additional $6 contribution per month (“$6 Credit”), you will continue to receive the $6 Credit until March 31, 2024.

Naked Wines cannot honor this promotion in Arkansas, Delaware, Mississippi, New Jersey, Rhode Island and Utah.

Outlet Store

Naked Wines hosts an Outlet Store at https://us.nakedwines.com/outlet in addition to its main site. The Outlet Store offers sales of discounted wines that are governed by different terms and conditions. Here’s how it works:

  1. Anyone can buy wine from the Outlet Store at the listed prices. You do not need to be a Naked Wines Angel or subscriber to benefit from the Outlet Store sale prices.

  2. The sale prices listed in the Outlet Store cannot be further discounted. You cannot use a Naked Wines voucher or any other Naked Wines promotional offer to purchase wines from the Outlet Store. No discounts of any kind apply to sales from the Outlet Store. 

  3. All Outlet Store sales are final. Naked’s No Hassle Guarantee does not apply to sales from the Outlet Store. 

  4. Purchases from the Outlet Store do not count towards the minimum purchase necessary for Angels to redeem their Angel gift bottle.

  5. You cannot use any funds in your Angel account to purchase wine from the Outlet Store, e.g., Angel funds you’ve contributed to your Angel Account or credits you’ve received from Naked Wines for any reason. 

To the extent they do not conflict with the terms and conditions listed on this page, all other Naked Wines Terms and Conditions apply to sales from the Outlet Store.

SMS Alerts

By providing your phone number to Nakedwines.com through the site or app, you consent to receive calls or text messages, including calls or text messages sent through automatic telephone dialing systems and pre-recorded calls at any telephone number that you have provided us, in order for us to: (i) notify you about your account; (ii) provide you updates on the status of your order and/or delivery; (iii) collect an outstanding payment or debt; and (iv) contact you about exclusive offers and for any other marketing or promotional purposes.

If you elect to receive text messages or phone calls from us via our site, app, by sending a text message to us indicating your consent, or otherwise, you are providing your prior express written consent to receive recurring marketing or promotional telephone calls and/or SMS text messages from us at the phone number used when signing up, including your consent to marketing messages and calls sent through an automatic telephone dialing system.  This service is optional and is not a condition of purchase. Message frequency varies. You may opt out at any time by contacting us at chat@nakedwines.com or 1-800-673-4718. You may also reply to our text messages with HELP for help and STOP to cancel.  ADDITIONAL TERMS REGARDING OUR TEXTING PROGRAM APPLY AND ARE AVAILABLE HERE. Information on how we collect, use and protect your data is available in our Privacy Policy

Message and data rates may apply. Please contact your mobile phone carrier for details. Nakedwines.com is not responsible for any SMS messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number.

Arbitration Clause and Class Action Waiver

YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND NAKEDWINES.COM (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING WITHOUT LIMITATION DISPUTES RELATED TO THESE TERMS AND CONDITIONS, YOUR USE OF OUR SITE OR APP, YOUR PURCHASE OF OUR PRODUCTS OR SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION UNDER THE AMERICAN ARBITRATION ASSOCIATION'S RULES FOR ARBITRATION OF CONSUMER-RELATED DISPUTES AND YOU AND WE HEREBY EXPRESSLY WAIVE TRIAL BY JURY. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND WE WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. As an alternative, you may bring your claim in your local "small claims" court, if permitted by that small claims court's rules and if within such court’s jurisdiction, unless such action is transferred, removed or appealed to a different court. You may bring claims only on your own behalf. Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this agreement to arbitrate. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person's account, if we are a party to the proceeding. This dispute resolution provision will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. In the event the American Arbitration Association is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, then either we or you can elect to have the arbitration administered instead by the Judicial Arbitration and Mediation Services. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms and Conditions.

Limitation of Liability

Your use of the Nakedwines.com website is at your own risk and you assume full responsibility for all costs associated with all necessary servicing or repair of any equipment you use in connection with your use of the website. Nakedwines.com and its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the Nakedwines.com website. In no event shall Nakedwines.com and/or its suppliers be liable for any indirect, punitive, incidental, special or consequential damages, or any damages whatsoever, including, without limitation, damages for:

  • loss of use, data or profits, arising out of or in any way connected with the Nakedwines.com website;

  • the use or performance of the Nakedwines.com website;

  • the delay or inability to use the Nakedwines.com website;

  • the provision of or failure to provide services;

  • any events, information, software, products, services or related graphics obtained through the Nakedwines.com website; or

  • any claim otherwise arising out of the use of the Nakedwines.com website

whether based on contract, tort, negligence, strict liability or otherwise, even if Nakedwines.com or any of its suppliers has been advised of the possibility of damages. If you are dissatisfied with any portion of the Nakedwines.com website, or with any of these Terms of Service, your sole and exclusive remedy is to discontinue using the Nakedwines.com website. This sole and exclusive remedy is separate and independent of any other provision that limits Nakedwines.com's liability or your remedies.

Nakedwines.com shall be excused from performance under these Terms of Service if Nakedwines.com is prevented, forbidden or delayed from performing, or omits to perform, any act or requirement by reason of: (a) any provision of any present or future law or regulation or order of the United States of America, or any state thereof, (b) any act or omission of a third party, or (c) any act of God, emergency condition, war, computer or telecommunications failure or other circumstance beyond the control of Nakedwines.com.

The Terms of Service, along with the Privacy Policy, compromise the entire agreement between you and Nakedwines.com. Any attempt by you to assign, transfer or delegate these Terms of Service are personal to you and you may not transfer, assign, or delegate them without approval from Nakedwines.com. California law and controlling U.S. federal law, without regard to the choice or conflicts of law provisions of any jurisdiction, will govern any action related to these Terms of Service. You agree to submit to the jurisdiction of the courts located in San Francisco or Napa County, in the State of California, for the resolution of all disputes arising from or related to these Terms of Service and/or your use of the website.

Privacy Policy

Click for the full Privacy Policy.

'This Might Be a Stupid Wine Question' Social Media Campaign


1.  Eligibility: The ‘This Might Be a Stupid Wine Question’ Social Media Campaign (the “Campaign”) is open to: legal residents of the United States, who are at least 21 years of age or older, all at the time of entry.  Employees, contractors, directors, officers, and agents of Nakedwines.com, Inc. (“Sponsor”), its parent company, affiliates, subsidiaries, distributors, sales representatives, advertising and promotion agencies, and all other service agencies involved with the Campaign, and members of their immediate family (spouse, parent, child, sibling and their respective spouses, regardless of where the reside) and household of each such individual (whether or not related) are not eligible to enter or win.  Employees, agents, and officers of alcohol beverage retailers and distributors and members of their immediate family are not eligible to enter or win.

This Campaign is subject to all applicable federal, state, and local laws and regulations and is void in AR, DE, MS, NJ, RI, UT and where prohibited.  Participation constitutes entrant’s full and unconditional agreement to these Official Rules and Sponsor’s decisions, which are final and binding in all matters related to the Campaign.  Winning a prize is contingent upon fulfilling all requirements set forth herein.

2. Sponsor: Nakedwines.com, Inc., PO Box 2760, Napa, California, 94558.

3. Entry Period:  The Campaign begins on February 27, 2024 at 12:01am Pacific Time (“PT”) and ends on March 31, 2024 at 11:59pm PT (the “Campaign Entry Period”). All entries must be received before the Campaign Entry Period end time/date to be valid. 

4. How to Enter:  During the Campaign Entry Period, log in to your Instagram or Facebook account (or go to https://www.instagram.com/accounts/emailsignup/ and create an Instagram account for free, which membership is subject to Instagram’s terms and conditions; or go to https://www.facebook.com/signup and create a Facebook account for free, which membership is subject to Facebook’s terms and conditions) and post a comment on one of Sponsor’s Instagram or Facebook (together, “Meta”) posts with your wine-related question to receive one (1) entry into the Campaign.

Individuals who do not follow all of the instructions, provide the required information, use the required hashtag(s) (if any), and/or abide by these Official Rules or other instructions of Sponsor may be disqualified. As used herein, “Entry” (and/or “Entries”) refers to all content you submit in connection with the Campaign (including, but not limited to, photos, description, explanations, hashtags, tag names, etc.), if any. Sponsor reserves the right to remove any Entry that does not adhere to the submission requirements, as determined in Sponsor’s sole discretion, and/or disqualify the entrant. All Entries must be in compliance with Meta’s format requirements. Entries must be in English. By submitting an Entry into the Campaign, you hereby warrant and represent that your Entry conforms to the Entry Requirements set forth herein.

Entry Requirements: By submitting an Entry, you agree that your Entry is gratuitous and made without restriction, and will not place Sponsor under any obligation, that Sponsor is free to use or otherwise disclose the ideas contained in the Entry on a non-confidential basis to anyone or otherwise use the ideas without any additional compensation to you. You acknowledge that, by acceptance of your Entry, Sponsor does not waive any rights to use similar or related ideas previously known to Sponsor, or developed by its employees, or obtained from sources other than you.

BY SUBMITTING AN ENTRY, ENTRANT ACKNOWLEDGES THAT HIS/HER ENTRY AND ENTRY MAY BE POSTED ON SPONSOR’S WEBSITE OR ELSEWHERE ON THE INTERNET AS AUTHORIZED BY SPONSOR, IN SPONSOR’S DISCRETION. Submission of Entry grants Sponsor and its agents an unlimited, worldwide, perpetual, license and right to publish, use, publicly perform the Entry in any way, in any and all media, without limitation, and without consideration to the entrant.

All Entries you submit must conform to the additional submission requirements set forth herein:

  • Entry cannot be sexually explicit or suggestive, unnecessarily violent or derogatory of any ethnic, racial, gender, religious, professional or age group, profane or pornographic, contain nudity or any materially dangerous activity;

  • Entry cannot promote illegal drugs, tobacco, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any particular political agenda or message;

  • Entry cannot be obscene or offensive, endorse any form of hate or hate group;

  • Entry cannot defame, misrepresent or contain disparaging remarks about Sponsor or its products, or other people, products or companies;

  • Entry cannot infringe trademarks, logos or trade dress owned by others, or advertise or promote any brand or product of any kind (other than Sponsor’s brands/products), without permission, or contain any personal identification, such as license plate numbers, personal names, e-mail addresses or street addresses;

  • Entry cannot communicate messages or images inconsistent with the positive images and/or goodwill to which Sponsor wishes to associate (as determined by Sponsor in its sole discretion); and

  • Entry cannot depict, and cannot itself, be in violation of any law. 

ENTRIES POSTED TO THE WEBSITE ARE NOT EDITED BY SPONSOR AND ARE THE VIEWS/OPINIONS OF THE INDIVIDUAL ENTRANT AND DO NOT REFLECT THE VIEWS OF SPONSOR IN ANY MANNER.  Any waiver of any obligation hereunder by Sponsor does not constitute a general waiver of any obligation to entrants.  Sponsor reserves the right to waive the Entry submission requirements set forth herein in its reasonable discretion.

Sponsor reserves the right, in its reasonable discretion, during or upon completion of the Entry Period, to request that any entrant resubmit his or her Entry which fails to comply with the Campaign entry requirements prior to any drawing.

By accepting a prize, the winner agrees that his/her Entry will be deemed a Work Made For Hire under the Copyright laws of the United States, but if it cannot be so deemed, then the winner irrevocably assigns and transfers to Sponsor all of his/her right, title and interest in and to his/her entry, including all but not limited to all copyright and trademark rights which he or she may have, in the United States and worldwide, therein, for consideration, the receipt and sufficiency of which is hereby acknowledged.  Winner hereby waives in favor of Sponsor, all rights of “Droit Moral” or “Moral Rights of Authors” or any similar rights or principles of law that winner may now or later have to their Entry.  Sponsor reserves the right to alter, change or modify a winning Entry, in its sole discretion.  Upon request of Sponsor, winner shall execute and deliver such additional instrument of assignment, as may be solely deemed by Sponsor, reasonably necessary to establish the ownership of record of the right, title and interest in and to the Entry and of the copyrights transferred and “Moral Rights of Authors” waived under these Official Rules.  Should Sponsor fail to request the said assignment as stated, that shall not be deemed a waiver of Sponsor’s rights and Sponsor may at a later time request the assignment.

5. Drawing:  During the Campaign Entry Period, Sponsor may select up to thirty (30) winner(s) from among all eligible Entries received during the Campaign Entry Period. You can win up to two (2) times during the Campaign Entry Period. Sponsor’s decisions are final and binding in all aspects.

6. Winner Notification: Winner(s) will be notified via Instagram’s direct messaging or Facebook Messenger.  Such winner will be required to respond to such notification within seven (7) days in order for Sponsor to capture winner’s name and email address.  Potential winners are subject to verification.  If a potential winner is found not to be eligible or not in compliance with these Official Rules, if attempted notification is returned as undeliverable, if any required documents are not returned within the required number of days, if a winner cannot be verified, or if a winner is otherwise unable or unwilling to accept and claim the prize as stated, then winner may be disqualified and the prize may be forfeited in Sponsor’s sole discretion. Allow 6-8 weeks for delivery of prize following completion of verification process. 

7. Prize(s) (30): Each prize consists of a $50.00 credit for https://us.nakedwines.com/.  Approximate Retail Value (“ARV”): $50.00 each.  Total ARV of all prizes may be up to $1,500.00.  ARV is as of date of printing of these Official Rules. The difference between any stated value and actual value will not be awarded to winner.

General prize terms (applicable to all prize pieces): Prize winners are required to create an account on Sponsor’s website (https://us.nakedwines.com/) in order to receive and redeem prize. You can win up to two (2) times during the Campaign Entry Period. Prizes are non-transferable and no cash equivalent or substitution of prize is offered, except at the sole discretion of the Sponsor.  If a prize, or any portion thereof, cannot be awarded for any reason, Sponsor reserves the right to substitute prize with another prize of equal or greater value.  Prize winners will be solely responsible for all federal, state and/or local taxes, and for any other fees or costs associated with the prizes they receive, regardless of whether it, in whole or in part, is used. 

8. Release: As a condition of entering, entrants agree (and agree to confirm in writing, if requested) that: (a) entrants will release Sponsor, Meta and each of their affiliates, subsidiaries, retailers, and agents, and each of their officers, directors, employees and agents (collectively, “Campaign Parties”), from any and all liability, loss, claim or damage, including, but not limited to, personal injury, death, or damage to or loss of property, incurred with respect to the awarding, receipt, possession, and/or use or misuse of any prize or any item redeemed therewith; (b) under no circumstances will any entrant be permitted to obtain awards for, and entrant hereby knowingly and expressly waives all rights to claim, punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses; (c) under no circumstances will any entrant have any right to, and entrant hereby knowingly and expressly waives all rights to,  having damages multiplied or otherwise increased; (d) all causes of action arising out of or connected with this Campaign, or any prize awarded, shall be resolved individually, without resort to any form of class action; and (e) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred (if any), excluding attorneys’ fees and court costs. 

9. Publicity: Except where prohibited by law, winner grants (and agrees to confirm this grant in writing, if requested) permission for Sponsor and those acting under its authority to use his/her name, photograph, social media handle, and/or likeness, for advertising and/or publicity purposes in any and all media now known or hereinafter invented without territorial or time limitations and without compensation.

10. General Conditions: Sponsor is not responsible for lost, late, misdirected, undelivered, incorrect, or inaccurate entry information whether caused by Meta, or by any of the equipment or programming associated with or utilized in the Campaign or by any technical or human error which may occur in the processing of the entries.  Sponsor reserves the right to cancel, suspend and/or modify the Campaign, or any part of it, if any fraud, bugs, virus, technical failures, or any other factor beyond Sponsor’s reasonable control impairs the integrity or proper functioning of the Campaign, as determined by Sponsor in its sole discretion.  In the event of cancellation, Sponsor will award the prizes from among all eligible, non-suspect entries received prior to cancellation.  Sponsor reserves the right, in its sole discretion, to disqualify any individual it finds to be tampering with the entry process, the Instagram or Facebook website, or the operation of the Campaign or to be acting in violation of the Official Rules, the Meta terms, or any other promotion or in an unsportsmanlike or disruptive manner.  Any attempt by any person to deliberately undermine the legitimate operation of the Campaign may be a violation of criminal and civil law, and, should such an attempt be made, Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law.  Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.


11. Binding Arbitration: Any controversy or claim arising out of or relating to this Campaign shall be settled by binding arbitration in a location determined by the arbitrator as set forth herein (provided that such location is reasonably convenient for claimant), or at such other location as may be mutually agreed upon by the parties, in accordance with the procedural rules for commercial disputes set forth in the Comprehensive Arbitration Rules and Procedures of JAMS (“JAMS Rules and Procedures”) then prevailing, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitrator shall be selected pursuant to the JAMS Rules and Procedures. The arbitrator shall apply California law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law. In the event that the claimant is able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Sponsor will pay as much of the claimant’s filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal (other than that claims will not be arbitrated on a class or representative basis), or otherwise conflicts with the rules and procedures established by JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, the portion that is deemed invalid, unenforceable or illegal is that claims will not be arbitrated on a class or representative basis, then the entirety of this arbitration provision shall be null and void, and neither claimant nor Sponsor shall be entitled to arbitrate their dispute. Upon filing a demand for arbitration, all parties to such arbitration shall have the right of discovery, which discovery shall be completed within sixty days after the demand for arbitration is made, unless further extended by mutual agreement of the parties. THE ARBITRATION OF DISPUTES PURSUANT TO THIS PARAGRAPH SHALL BE IN THE ENTRANT’S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED.  DO NOT ENTER THIS CAMPAIGN IF YOU DO NOT AGREE TO HAVE ANY CLAIM OR CONTROVERSY ARBITRATED IN ACCORDANCE WITH THESE OFFICIAL RULES.


12. Governing Law & Jurisdiction: This Campaign and its Official Rules are governed by US law and are subject to all applicable federal, state and local laws and regulations. All issues and questions concerning the construction, validity, interpretation and enforceability of the Campaign Official Rules, or the rights and obligations of entrants and Sponsor in connection with the Campaign, shall be governed by, and construed in accordance with, the laws of the State of California, U.S.A., without giving effect to the conflict of laws rules thereof, and any matters or proceedings which are not subject to arbitration as set forth in Section 10 of these Official Rules and/or for entering any judgment on an arbitration award, shall take place in Napa County, California.

13. Entrant’s Personal Information:  Please see the privacy policy located at https://us.nakedwines.com/privacy-policy for details of Sponsor’s policy regarding the use of personal information collected in connection with this Campaign. If you are selected as a winner, your information may also be included in a publicly-available winner’s list.

14. Winner’s List: For a list of winners, mail a self-addressed, stamped envelope to: Nakedwines.com, Attn: Roshni Gorur, 511 16th Street Mall, #510, Denver, CO 80202.  Requests must be received by May 5, 2024.

The Campaign is in no way sponsored, endorsed or administered by, or associated with Meta. You are providing your information to the Campaign Sponsor, and not to Meta.  Any questions, comments or complaints regarding this Campaign shall be directed to Sponsor and not to Meta.